When a game is focused on online gameplay or has a persistent online mode, a number of logistical and programming problems heap upon the developers. They have to keep the online mode functional, make sure it doesn’t weigh down the game, and most importantly, it has to be consistent enough so that players can have a good time. But as Heroes Of The Storm users note, there’s another issue that can arise.
That issue is a regional lock. By that, we mean that players in one country can’t necessarily play with those in another country, and thus have to switch to a new server. In doing so, anyone who has any data in Heroes of the Storm loses it instantly and has to start over from scratch. This happened to Reddit user Guybrush_Threepwood, who had the misfortune of dealing with this problem not once, but twice.
Guybrush_Threepwood lived in Europe and did quite well for himself on HOTS. He had to move to Asia and when he realized he couldn’t keep on playing on the European server he used to, he switched to an Asia one and found out he had to start all over again. A few years later, he had to move to the US and thus the problem happened again.
While he admits that there are some items that carry over between servers, including Tracer (the iconic Overwatch hero) and some weapons and mounts.However, the overall progress of players who have moved regions is lost. For him and others, this is baffling. Blizzard is well known for their ability to weave online server magic and yet, this seems like a critical oversight on their part. As he puts it:
I cannot believe that a company like Blizzard assumes that all their clients will remain forever in one region and if you travel, then it’s your problem.
Many Heroes Of The Storm players agree with his stance and hope Blizzard makes changes soon.